We offer an efficient delivery and collection service, offering AM (9am-1pm) or PM (1pm - 5pm) time slots. You must ensure that a responsible person is in attendance to receive and sign for the items ordered. We cannot guarantee exact timed deliveries, however, we will endeavour to meet any particular requirements, and if requested, we can call you when the driver is 30 minutes away.
Delivery/collection charges do vary according to distance travelled from our depot. The delivery/collection charge is based on our driver having unencumbered access to a convenient ground floor location, with easy vehicle access. If delivery/collection is required elsewhere, then the additional charges will be stated on the confirmation.
Deliveries/collections required out of normal working hours (Monday-Friday 9.00am-5.00pm) will incur an additional charge.
We expect the equipment to be repacked (as delivered) ready for collection. If this is not the case, we reserve the right to charge for time spent repacking equipment. Please note that the drivers collecting the goods are not authorised to count in goods on site.
Collecting/Returning from us
If you prefer, you are welcome to collect and return from us. We are open Monday – Friday 9am-4:30pm.
We are opposite the Manor Hotel. You will see a sign called Weston Grounds Farm B&B, we are in that entrance.
Please ensure that you have a suitable vehicle.
As an indication as to the size vehicle you may need, the majority of our glass racks are 60cm x 40cm and the china comes in grey boxes that are 40cm x 30cm x 32cm.